Since you can’t import your iPhone photos with the Photos app, you can import the photos from File Explorer. Method 1: Import your iPhone photos from File Explorer If it doesn’t work for you, continue to try Method 2. I’ve included two methods below to fix the problem. If you’re experiencing this issue, you’re not alone just use the methods below to fix it. Your files might not have been imported.”. When they’re importing photos with the Photos app, they get the error saying “ Something went wrong. IPhone photos not importing issues commonly occur to Windows 10 users.
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